We had Ellijay property listed with another agency for 2 years. They sold one property and we felt they had not negotiated on our behalf with the buyer's agent, as we were stuck with all closing fees etc. It also took going through the sales process 3x, before they selected a buyer who actually showed up to the table. We also received a tax bill on that property a year later, so we know our closing hadn't been handled correctly. We contacted the agency and they said that getting a tax bill after a sale was 'normal'. I wonder if our second notice is normal as well? We let the contract lapse with that agency and wondered what to do. We received a letter from Terry and he asked us to list with him. It was a leap of faith as I've never met Terry. I gotta continue believing there are good people out there, in spite of our last experience and everything going on in the world. So we listed after agreeing to terms of sale via email. Terry was the only agent in this transaction. Many would caution not to do this, but my leap of faith worked out. I felt he handled the transaction very fairly, professionally, and actually KNOWS the property values in the area. He worked on our behalf, and I'll bet the buyer is just as happy. We need more Terrys in the world.