After two years of patiently helping my wife and I as we navigated our first home buying experience (including having our first ever offer trumped by an all cash offer 15% over asking) Susie helped us finally buy our first home! I was under the impression when we started, that real estate agents focused on finding houses and negotiating. And I was wrong. There was so much more to this process and the only reason we were successful, was because of Susie Mckibben. Susie got us two private showings before the official open house because we were traveling internationally to see family on the date of the open house. She helped us submit our offer while we were in Australia. She made the 17 hour time difference work. When we were again out offered by an all cash offer, she helped us craft a brilliant counter and ultimately helped us be selected by the seller. That's when the fun STARTED! We were overseas and attending a wedding in Thailand after leaving Australia and Susie literally coordinated EVERYTHING for us. Inspections, sewer, termites, info from HOA to our insurance team for coverage, financing, repair requests, measuring cabinets and spaces for appliances, escrow, EVERYTHING! When we came home, it was one day before we were totally locked in and she got us back into the home that day. Any documents we needed to address while gone, she prepared in DocuSign and nudged us as needed. We were able to be present while visiting family and attending friends' wedding, and never felt overwhelmed or out of the loop. Susie balanced things perfectly. We literally could not have done this without her.
