Susan's profile

Susan's reviews

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Susan has 53 reviewsacross 10 different locations, showing 12.
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Susan's qualities as told by our client reviews: well-prepared, reliable, honest, responsive, supportive, clear communication, local expert.
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Buyer review
Knowledgeable, Responsive and Caring
27 days ago
Knowledgeable, Responsive and Caring

We recently purchased our home in Livermore, and working with Susan and Broc was an absolute pleasure. This mother-and-son team brings the best of both worlds: Susan's deep experience and local knowledge paired with Broc's energy and responsiveness made the whole process feel seamless. They know the local market inside and out, communicated clearly at every step, and were always available when we had questions. We never felt lost, they guided us with genuine care. What really impressed us beyond the purchase itself was their extensive network of contacts for home services and renovations. As new homeowners thinking about improvements, it was invaluable to have trusted recommendations ready to go. If you're looking to buy in the Tri-Valley area, look no further than Susan and Broc. We'd recommend them to anyone without hesitation. 5 stars! ⭐⭐⭐⭐⭐

Seller review
A+. Totally professional
3 months ago
A+. Totally professional

Susan and Brock did an excellent job of preparing my hone, staging my home, holding an open house ever weekend for 4 months until my home was sold. They are truly professional realtors . When we did receive offers their advise was very valuable. I would recommend them highly,

Seller review
If you want integrity- hire Susan Schall
3 months ago
If you want integrity- hire Susan Schall

Susan’s market knowledge is outstanding but more importantly is her willingness to give you candid advice on when to list even when it’s not in her best interest. Market trends have changed in the last year and are unpredictable and susan is willing to roll with what’s happening in the current moment. Even more importantly, is her consistently clear communication. The best part about Susan is when any situation got complicated or stressful she was consistently the voice of calm and always moved things forward.. I have sold many homes and she stands at the top of the list of representation.

Buyer review
Great First Home Purchase
3 months ago
Great First Home Purchase

Susan is super knowledgeable and helpful. As a first time homebuyer, her eye for potential issues and explaining the process to me was invaluable. She's super fast to respond with small and big issues/questions throughout the purchase process.

Seller review
Susan got us a great offer witn no need to stage our home!
5 months ago
Susan got us a great offer witn no need to stage our home!

Having already purchased our next home, we wanted to sell in a timely fashion. Susan was able to work her network and get us a great offer before we needed to stage our home. It was a bonus that it was sold "as is" so the work she and her team had done to identify potential repairs and touch-ups could be factored into that net price!

Buyer review
Knowledgable and Experienced Agent
5 months ago
Knowledgable and Experienced Agent

Susan did a fantastic job for us. She's very familiar with the Tri Valley market and was able to help us understand relative values as well as acceptable vs. non-acceptable property issues. We couldn't be happier with our new home or the service she provided.

Buyer review
She made buying a condo easy!
5 months ago
She made buying a condo easy!

Susan jumped on showing us a condo we saw for sale on Zillow. She also lined up four similar properties for us to see in the same area which was great because when we saw the condo we were originally interested in we had something to compare it to. She is friendly, fun and she was prompt with responses to our questions. We believe her experience and reputation helped us make the deal happen. Thank you Susan!

Seller review
Fabulous Experience.
5 months ago
Fabulous Experience.

Susan‘s professionalism and know-how was a great advantage in selling my property at a very difficult time in the market. Susan is always professional, uplifting and full of very helpful hints and advice. Susan‘s industry contacts made the selling experience so much easier for me, the property owner.

Seller review
Great to work with a true Professional
5 months ago
Great to work with a true Professional

Susan and her team, which includes her son Broc, were great to work with. There was constant and thoughtful communication as we navigated the presale and sale process. The few challenges we met were easily taken care of with Susan's knowledge of the market and professional approach. I would highly recommend Susan and her team to anyone looking for a true Real Estate professional.

Seller review
Seamless Transaction
12 months ago
Seamless Transaction

Susan was extremely helpful, very knowledgeable and rolled up her sleeves to get my house sold quickly.

Buyer review
Amazing agent
12 months ago
Amazing agent

Susan helped me buy my first home and I am so happy I was recommended to use her. She is very knowledgeable about the market and conditions as well as caring to her clients. She was prompt setting up appointments to see places that fit my needs and was very honest about her thoughts on the properties as well. I would definitely recommend Susan to anyone in the market to buy a home!

Seller review
Smooth and professional
over 1 year ago
Smooth and professional

Selling my house with the help of Susan and Ashley was easier than anticipated. The whole process was communicated well. I clearly understood what to anticipate along the transaction. It was all seamless and smooth. Any bumps were anticipated and strategized . Very experienced and professional. It good to work with someone who knows their profession. I was even informed of new legalities concerning home sells. They also were able to refer and coordinate with other businesses to make my transition easier. They were very knowledgeable about investors, waste management, donations to non profits, and moving companies. That combined with the strategy to sell my property and knowledge of the paperwork make them top notch. I highly recommend them.

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