Susan Kirn

Susan was recommended to us by a friend of our son-in-law who was also house hunting at the same time. Our situation was complicated a bit by our living just outside Boston, MA, and not being able to come to Silver Spring to look at houses ourselves. Susan adapted well to that constraint, first setting us up with access to an MLS listings website, then adjusting the filters on the selected listings to be sure we saw all listings that might be of interest. That also forced us to think a bit more about just what we wanted and what aspects were show stoppers. She then arranged access to the house we ultimately ended up buying, gave us a walkthrough using Apple’s FaceTime to see the corners not shown in the listing photos, and made some measurements of critical room dimensions for us. Through her firm, Donna Kerr Group, she also helped us find a mortgage company, and we think she could have helped us find a real estate attorney and an insurance broker if that had proved necessary. She also provided advice and reminders along the way with regard to the home buying process in Maryland, a bit different than in Massachusetts, and in any case it had been 38 years since we last purchased a house, and a lot has changed in that time. Altogether we were very pleased with the service we got, and found Susan a very pleasant person to work with.