Susan seemed enthusiastic and attentive initially, but our experience was different once the contract was signed and we were locked in. The description of our house that Susan drafted for the internet had substantial mistakes. We had to rewrite most of it ourselves. During the sales process, Susan was often curt in her text messages, as if we were bothering her with our questions. She was helpful to us in some of our decision making at times, but at other times she answered specific questions with generic, copy and paste responses that did not address the question at all. On balance, we did not feel that Susan was an asset to us in the process.

Susan was a great, trusting agent that helped secure a property for my wife and I. She was extremely communicable and was able to answer all of our questions and concerns- we highly recommend!

Susan is a great agent. She stayed on top of all the issues and always was patient. Thanks

A pleasure to work with.

I had a wonderful experience working with Susan Hotchkiss. She recently sold my condo and helped me find my new home, and I truly couldn’t have asked for a better Realtor. Susan was kind, caring, and incredibly responsive to my needs. As a senior, it was very important to me to work with someone who was patient, understanding, and attentive — and she exceeded my expectations in every way. She really took the time to listen and understand what I was looking for, making the entire process feel comfortable and stress-free. She was always approachable, quick to answer questions, and willing to go the extra mile. From start to finish, Susan went above and beyond to ensure everything went smoothly. I highly recommend Susan to anyone looking to buy or sell a home. She is not only an excellent professional but also a genuinely compassionate person.

Susan is very professional and she knows the area and the market very well. My house sold at full asking price at the very first open house. It has been a pleasure working with Susan and I highly recommend her.

I thought Susan did a great job selling our home. She gave really helpful advice regarding how to prepare our home for the open house. We had a very successful open house and received multiple offers over asking price. She was quick to answer our questions and provide advice and support. I feel she has a lot of experience and connections which was very helpful.

We are and were impressed with Susan's exceptional market knowledge and treads, she successfully priced our home to attract qualified buyers. Her market skills portrayed the higher end finishes on the home we were selling. We never suffered from lack of communication, explanations of the process and each step along the way was clear and to the point. Susan's genuine care, support and personal efficiency made a very personal transaction comforting. After all this was our "Heart and Home" for 35 years. Our relationship with Susan Hotchkiss extends beyond a mere transaction, we shall always remain friendly with her. (insert heart emoji)

She was very aggressive and wanted to stay to the plan I'm glad she took charge

Susan helped in all aspects of purchasing my home. She had a lot of knowledge of the house as well as the neighborhood. She conducted herself in a professional manner that I asked her to help me with the sale of another home that I was looking to get rid of. I would definitely use her for any further real estate proposals. Susan knew a lot which made me feel comfortable in those transactions.

Susan made the process of selling our house as stress free as possible. I was quite apprehensive about selling in the first place but she was able to list and sell it in just 4 days at a substantial bonus over the listing price. She seemed to know where the sweet spot was in the listing price that resulted in a bidding war! At least 6 offers, all over the asking price.

I couldn’t have been more pleased to meet Susan & have her as my listing agent. Sue is very knowledgeable of the current market & a very nice lady on top of it. I was quite fortunate to have gotten an offer so soon after it was listed & I have had my closing already. I would recommend Susan to anyone who is considering selling their home ….. Thank you Sue….😊