As first time home buyers we didn't know what the process was like or how to start out. What we wanted was a dream of owning a home in a competitive Bay area market. Luckily my significant other found Susan stumbling on her heart felt reviews. Believe me we didn't know how blessed we we're when we found Susan. Susan guided us through the whole process and made it smooth. She was very motivating and gave us faith that our home was out there. Even though you lose some trust me your home will come and you'll notice what's meant to be will be. Susan has extraordinary negotiation skills. She will fight for you for top dollar on your behalf and will go above and beyond to please you. She will feel like family as you get to work with her. You'll see the positive energy she has and the careness she has for her clients. Although we are overly happy to have finally found our home, we are sad that our constant contact with susan will be reduced since our process is over. If you choose Susan you'll feel the connection we had, and you'll find family in realty you'll never know you had. Thank you so much susan for all your hard work! You are a true blessing!