Simply put, our experience with Steve has been...
Simply put, our experience with Steve has been excellent, from start to finish.
Steve came recommended by a coworker whom I respect. My wife and I were considering a relocation to Laguna Niguel from another part of California. We already had some familiarity with the area but decided we needed the help of a pro.
During a December visit to the area, Steve offered to show us around and share his inside knowledge of the real estate landscape within the limits of our budget but cautioned that, due to the holidays, inventory was slow, and that he might not have much specific to be able to show.
Long story short, just prior to our arrival, Steve became aware of a listing not yet posted on MLS that, based on our prior conversations, he thought might be of interest. He arranged for us to see the home. We were impressed and made what we hoped was a strong, preemptive offer. After some minor negotiation, our offer was accepted! We just closed on the purchase the day before this review was written.
Remember, we are out-of-town buyers. At every step of the way, Steve has facilitated everything necessary, including when we could not be present ourselves. We still have a few minor things to address before we will be able to move in, but we are confident that Steve will continue to help with these tasks as well. It just seems to be who he is, as an agent but also as a friend.