I listed my Townhouse at Cypress Pointe with Shontelle in Late September. She suggested a few minor repairs, had the place decorated and received an offer within 2 hours at above asking price. She is truly the best Realtor I’ve ever had. Florida is fortunate to have her.

I have worked with many real estate agents in the past and none of them meet the standard Shontelle sets. She is super responsive, always available, and usually reaches out to me with updates and information without me having to ask. Shontelle is personable and it was a joy working with her. She made the process so much better than I was expecting. One thing is for sure, she is stuck with me. I’ll never use another agent. I can’t wait to work with her again.

Shontelle guided me very well for my first purchase. She understood my needs, she was patient, knowledgeable, attentive, quick and have a solid team behind her. In 30 days, I completed my transaction with no unpleasant surprise. I am highly recommended her.

Good Morning Shontelle: Thank you for your support and assistance with facilitating our fully remote acquisition. Your diligence, attention to detail and commitment to acquiring the information needed to make the purchase remotely is highly commendable. We are very excited about relocating to the Miami community. Again, thanks for facilitating the acquisition of this fabulous property. The James Family

Shontelle was a pleasure to work with on the purchase of our home. My family and I were new to home buying and we had no idea of the process. She was thorough and professional from start to finish. I am grateful to have had her as our realtor as she understood our needs and went above and beyond to make sure we understood the process and explained everything in detail. She always had time for our questions. She was honest and made sure we felt comfortable at all times. Her time and dedication to find us what we were looking for is greatly appreciated. I am pleased with her knowledge and professionalism and am grateful that she helped us find our home during a pandemic! Not an easy task. Shontelle made sure we found exactly what we were looking for. Her help and service even post purchase has been great. I truly recommend her.

Shontelle was awesome . She was a blessing to us. She got on task to help me find the home I wanted. She was supportive and committed. She was there for all questions and concerns. She advocated for me and my family. As a first time home buyer she gained my trust and help me out thru the process and ensure I made no mistake. She displayed a high level of professionalism. I met her thru internet. Today we are hugely thankful.

Shontelle was extremely helpful, knowledgeable and responsive as our agent. Her professionalism, expertise and excellent interpersonal skills work synergistically to make her a wonderful representative for anyone attempting to purchase or sell a home.

Professional & Knowledgeable Shontelle has made our dreams come true with the knowledge and dedication she brought to our homeownership journey.  She was there throughout the entire process and gave us hope when we couldn't see the light at the end of the tunnel. Shontelle has outstanding work ethics; she was professional, from house-hunting to finding us our dream home.  Shontelle made it happen! My wife and I work late into the evenings, and she accommodated our schedules. When our original lender wouldn't finance us, she came to our rescue and introduced us to a fantastic mortgage loan advisor who got us financed.  Shontelle guided us through each step until we got to her favorite phrase, "CLEAR TO CLOSE." Our entire process was complicated, and the knowledge that Shontelle's brought to the table made us feel like it wasn't our first purchase. When the seller of the first offer we made decided to back out of the contract last minute after we had already invested funds on the inspection, appraisal, survey, and HOA application, she took the reigns and got us all of our money back within days.  All I can say is "Do Not Mess With Douglas Elliman Real Estate" they will have your back until the end. With less than 30 days to move out of our rental without being penalized, Shontelle found us our dream home. Her dedication to her profession was a five-star service from beginning to the very end;  when our car broke down on the day of closing, she came to our rescue once again, driving an hour back to pick us up on the side of the highway to get us to closing on time. We can not thank her enough; Shontelle has a client for life!