Shirley's profile

Shirley's reviews

  5  
Shirley has 28 reviewsacross 7 different locations, showing 12.
almost 4 years ago
Shirley helped us buy a house recently and was...

Shirley helped us buy a house recently and was great throughout the entire process. She knew the neighborhood really great and helped us find the perfect home! I would recommend her to anyone buying or selling their home!

almost 4 years ago
Shirley was thoughtful, experienced, and knew...

Shirley was thoughtful, experienced, and knew exactly what she was doing with selling our house in the First Neighborhood market. She guided us through all the steps and made it simple and pain free. Her customer service is exemplary and I cannot recommend her enough. 15 years ago my mother told me if I ever needed real estate agent in Westlake Village call Shirley. She was right.

almost 4 years ago
Shirley is the most energetic and informed...

Shirley is the most energetic and informed agent that we have ever had the pleasure to know. She thinks of all the small details, communicates all information, and is extremely ethical. We would give here more stars if we could!

about 4 years ago
Shirley sold us our home in Thousand Oaks many years ago

Shirley sold us our home in Thousand Oaks many years ago. From the start, she took a sincere interest in my wife and I as people, not "just a client". Through all this time she kept in touch, occasionally stopping by just to check in. So, when it came time to sell our house on 2021, there was only one call to make... Shirley Richards. She led us to the right house when we bought in 1998 and he got us top dollar for our house when we sold. She's personable, professional, diligent, knowledgeable, patient and just a pleasure to be around. Bottom line, through the arduous, stressful and complex process of buying and/or selling a house, Shirley will take care of you. That's the truth.

almost 5 years ago
I can't say enough good things about Shirley...

I can't say enough good things about Shirley Richards. She is very thorough and always ahead of what is needed. She was on top of everything that needed to be accomplished and communicated this with my sister and I in layman's terms. She gets things done! A very good experience indeed. Thank-You Shirley!!

almost 5 years ago
This is the second time I chose Shirley Richards to sell my home

This is the second time I chose Shirley Richards to sell my home. I chose Shirley because she is a top notch in her profession, is very knowledgeable and thorough. Shirley does not miss a beat throughout the process and provides excellent customer service while advocating for her client every step of the way. Each time I have worked with Shirley I was able to sell quick at top dollar and with no difficulties .

over 5 years ago
Shirley is extremely professional, knowledgeable, detail oriented, and responsive

Shirley is extremely professional, knowledgeable, detail oriented, and responsive. She was proactive in her communication and always responded quickly to questions and concerns. She had an eye on the details that other agents weren't aware if or overlooked. She always had a smile on her face and genuinely cares about doing the best for her client. Real estate is her business and clearly her passion. She keeps updated on the latest market information and processes. It was great working with her.

almost 6 years ago
Professional, smart, knowledgeable, personable, pragmatic and flexible

Professional, smart, knowledgeable, personable, pragmatic and flexible. Shirley possesses all these qualities and more. As a retired CPA with a practice in the Conejo Valley I was well aware of Shirley‘s sterling reputation. Her performance exceeded my high expectations. Within two days of contacting her I had obtained financing through a referral from Shirley, reviewed properties Shirley selected in line with my needs, and made and had my offer accepted by the seller. Shirley was instrumental in completing the purchase quickly with practical and pragmatic advice from her 40 years of experience working in the Conejo Valley. She suggested creative alternatives and workarounds to complete the transaction in an equitable and timely manner satisfying both buyer and seller concerns and issues. She is a fountain of knowledge regarding escrow procedures, inspections, city reports, and all the endless rules and regulations that have to be followed and observed. If you want a win-win situation with an incredible pro go with Shirley.

over 6 years ago
Seven years ago Shirley helped us with a home purchase and how quickly you can forget how much is in

Seven years ago Shirley helped us with a home purchase and how quickly you can forget how much is involved in the process, but if you are selling or buying a home (or both at same time like we just did) Shirley Richards is your best bet to stay sane during it. It all starts with the prep. She did a ton of research on the area and the comps for similar homes for the listing for our house and together we came to an agreement as to a competitive listing price, the photo selection, and the phrasing for the home description (must've been good as an offer came on the second day). On our purchase she helped us write the winning offer (there were 4 offers from other bidder) and she coordinated both our sale and purchase as efficiently as we could have hoped for. From offer to contract to closing she, and her assistant Cabot, treat each level of the transaction with such care and attention to detail that you would think they are buying/selling their own homes. We are definitely glad we chose Shirley Richards for our realtor for our sale and buy and will continue to recommend her wholeheartedly to friends and family.

almost 7 years ago
Just like her logo states, Shirley moves fast! She is a super energetic, responsive and knowledgeab

Just like her logo states, Shirley moves fast! She is a super energetic, responsive and knowledgeable real estate agent (especially as it pertains to the Westlake Village real estate market). While I was in the process of selling my home, Shirley answered all my questions on a timely basis and also gave me very specific recommendations as to how I could make my home more appealing to buyers. Additionally, while escrow was taking place, she closely monitored the entire process to ensure escrow would close fast and on schedule. I am very pleased Shirley represented me during the sale of my home and cannot recommend her enough!

about 7 years ago
Shirley ran a very smooth process and kept us well-informed

Shirley ran a very smooth process and kept us well-informed. We listed at a very attractive price and considered offers two weeks after the listing date. There was no need to negotiate since the buyer bid above out asking price and did not ask for any concessions after the inspection. Maybe we could have gotten a bit more for the house but overall we were happy with a smooth and fast transaction.

over 7 years ago
Shirley is the most organized, proactive real estate agent I have ever met

Shirley is the most organized, proactive real estate agent I have ever met. She is on top of everything and plans everything in advance. She is always available, doesn’t miss a beat and monitors everything to address any potential problem before it becomes something bigger.

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