Shirley's profile

Shirley's reviews

  5  
Shirley has 40 reviewsacross 14 different locations, showing 12.
Map view
Shirley's qualities as told by our client reviews: patient, pleasant, empathetic, responsive, clear communication, friendly, local expert.
Was this helpful?
Buyer review
Always available...
6 months ago
Always available...

One phone call and Agent Shirley was meeting us at the property we were interested in viewing. After the first meeting we knew she was the agent for us. She showed us numerous properties and was knowledgeable about each property she showed us. Once we decided on the property to purchase, she was always available to answer our questions and walked us through the buyers process. We highly recommend Shirley Berthoff to anyone in the market to purchase or sell a home. We not only refer to her as 'our agent'. We call her our friend.

Seller review
Professional and Responsive
over 1 year ago
Professional and Responsive

Shirley is thorough, helpful, respectful and responsible. We appreciated the communication and efforts to make our experience as pleasant and smooth as possible!

Buyer review
Shirley truly cares about her clients!
over 1 year ago
Shirley truly cares about her clients!

There is not another agent who works harder for her clients than Shirley! When we found the house we wanted and knew we would be competing to get it, she helped us put in a strong offer the same day, working long hours in order to get it done. During our entire process until close, she worked tirelessly for us, so that we could close within a few weeks and move into our dream home. I can't recommend her enough!

Buyer review
Long hours answering every question
over 1 year ago
Long hours answering every question

Shirley did an amazing job when facing every deadline and still providing answers to all my silly questions. We found our dream home and Shirley arranged to see the property, coordinate hundreds of details between the us, the seller and lender. She was key to securing the property under contract before the listing agents planned open house just 2 days later. For me and my wife, it was easy! Thank you, Shirley and team.

Buyer review
Couldn’t Have Asked for A Better Agent
almost 3 years ago
Couldn’t Have Asked for A Better Agent

Shirley was recommended to us by our lender, and we couldn’t have been luckier. We were first time home buyers and Shirley guided us through the whole process and spent countless hours visiting houses with us, discussing options, reading paperwork, and answering our endless questions. Our price bracket was the most competitive in the area and we had to move very quickly due to intense competition. Throughout the whole time Shirley was quick to respond and always willing to show us a house on short notice. Not only was she extremely helpful and capable, but she was also incredibly kind throughout the process. We truly felt like she was looking out for our best interests. I couldn’t recommend Shirley enough.

Seller review
Shirley knows the neighborhood
almost 3 years ago
Shirley knows the neighborhood

Shirley is very familiar with the neighborhood where the home is located and her details of recent sales were helpful in setting a price that grabbed attention. Also, she was patient with some tricky details regarding the house being held by a trust. The stager Shirley hired did a wonderful job and motivated us to get the home on the market sooner than planned.

Buyer review
Most Caring Agent Ever!
about 3 years ago
Most Caring Agent Ever!

Buying a home when you live out of state (Hawaii) and are unable to fly back and forth is not easy. So, having an agent who listens and cares is very important. Shirley worked tirelessly to help us find the right house in this ever changing market. Being so far away created many hurdles and a 4 hour time difference meant many late nights for her, but she continued to go out of her way to help us with issues that are beyond an agents job! As if that wasn't impressive enough, the follow up care we have been given (as our move was very different from most) has been outstanding! She has literally become 'ohana (family) to us and we are forever grateful! I highly recommend Shirley when looking for an agent and would positively use her help again when purchasing another property!

Seller review
Professional and knowledgeable
about 4 years ago
Professional and knowledgeable

So fun to work with! Extremely generous of her time, knowledge, and personal resources!

Seller review
It was great
about 4 years ago
It was great

I called her all the time asking questions. Alway got back with an answer.

Buyer review
Shirley is very kind, and knowledgeable.
about 4 years ago
Shirley is very kind, and knowledgeable.

Shirley was a great agent for us. She listened to our wants and made it real. She is friendly, kind, and caring too. We loved the experience we had with her. I'd recommend her to everyone I know that is looking for a home. Thank you Shirley! We are so grateful for your help.

Seller review
Pleasant experience
about 4 years ago
Pleasant experience

It was a pleasure to work with Shirley. She was helpful, knowledgeable, and made the whole process a pleasant experience.

Seller review
Shirley was ver dedicated!
over 4 years ago
Shirley was ver dedicated!

Shirley was very dedicated in helping me get the most amount of money for my home, and followed it through until closing!

1 - 12 of 40
SMS
© 2026 RateMyAgent