Shannon was ultra supportive every step of the way. She suggested improvements to make before putting the house on the market. She was especially helpful in helping us set the asking price and modifying it as needed. We had a LOT of people go through our house and we found the right fit thanks to Shannon. Of special note, we live in Indianapolis and the house we sold was in Laurel, MD so everything had to be handled remotely. Shannon made the remote thing work perfectly. It was as if we weren't hundreds of miles away.