I worked with Serene and Hiroko Soejima, an agent on Serene's team, over a five month period and I've never worked with a better team. Their communication was proactive and direct (they quickly put together a group text chat, renamed the chat to "Sean's Home Search") and were quickly responsive 24/7. Hiroko and Serene quickly became trusted and valued team members in our search and throughout the closing process. I would seek this team out again in the future if I'm back on the market!