starstarstarstarstar about 1 month ago
Rommel is an absolute hidden gem of a real estate agent!
Bottom line up front, we cannot recommend Rommel enough as our realtor. He consistently went above and beyond to make sure we were taken care of throughout the home-buying process.
When my wife and I first hired Rommel to be our buyer's agent, we had moderate expectations given that he had only recently transitioned into real estate full-time. We can honestly say that he blew our expectations out of the water. Right from the start, he provided a clear timeline outlining ideal windows for pre-approvals, home viewings, offers, all the way through closing.
Since we were purchasing out-of-state, nearly all communication was virtual. These non-ideal circumstances did not faze Rommel in the slightest. He walked us through every step of the process, explaining details thoroughly and ensuring we always knew what to expect or where to find answers. Even when things took a few unexpected turns while under contract, he provided the perfect blend of patience and sound judgment, doing his best to remove emotions from the equation and guiding us toward making the right decisions. At the end of the day, he never hesitated to give honest feedback, always prioritized our best interests, and kept us aligned with our home-buying goals.
Some of the outstanding things he did for us as clients include 1) scheduled more than a dozen home-viewings within 48 hrs to accommodate our short visit to Fayetteville, 2) paid out-of-pocket for our HVAC inspections, and 3) provided two months of landscaping services since we had to delay occupying our new home after closing.
Rommel has set a near-impossible standard for what we expect from real estate agents moving forward. We would be hard-pressed to find another realtor with the same level of commitment, motivation, and integrity that he demonstrated in both his professional and personal work ethic. As a veteran himself, we highly recommend him to military home-buyers as he understands the ins-and-outs of the VA loan process.