As a first time home buyer, buying a property was quite an experience for us
As a first time home buyer, buying a property was quite an experience for us. After months of searching, we finally closed the deal for our perfect home and Rod was immensely helpful in the whole process. Local knowledge: We were interested in the tri-valley area (Dublin, Pleasanton, San Ramon). As someone living in this area for quite some time, Rod has great knowledge about this whole area and the neighborhoods where we checked out the properties.Process expertise: Anytime we have any questions about the home buying process, Rod was there to answer our questions. There are many small details that you would not know until you are in the process of buying a home. We closed the deal very smoothly and Rod's expertise helped in the process.Responsiveness: Rod was always available for us, always; no matter whether it is a weekend, or late in the night. For over 3 months and almost every weekend, he made himself available for us to check out the properties; worked on late nights to catch the deadlines for offer submission. We couldn't expect anything more in terms of responsiveness that we got from Rod.Negotiation Skills: Rod is an expert negotiator. Besides negotiating the listing price, we also tried to minimize the out-of-pocket initial payments. Rod was able to help us achieve that target and we are very happy with the deal that we got.Overall, Rod truly amazed me with his commitment and professionalism. With his super friendly personality, he made us think that we are getting help from a family friend, who is an expert in the real estate market. Our experience with him was excellent and we wish him the best.