Friendly and professional communicator who cares
Rochelle was absolutely fantastic to work with. Buying a house feels incredibly stressful and she made us feel confident in our choices. When we were still in the market for a lender, I was on the fence of using one that required realtor who were approved by them. Rochelle went out of her way to get herself approved for us, even though we didn’t end up going with them.
She excelled at communication, not only with us, but with our lender, the buying realtor, and pretty much everyone else involved. I felt like I could ask her anything about the forms and get a straightforward explanation. It also felt like she fought for us during negotiations. She takes the time to build rapport with her clients so she can tell their story and give them an edge over competitors.
From the beginning through the end, Rochelle checked in on us and answered questions. She was always prepared and quick to respond. She was honest and upfront with numbers. She was on top of every contingency that we needed to close, and we ended up closing early. We would absolutely use Rochelle again if we find ourselves in the market once more.