I couldn’t have asked for a better realtor! From day one, Robert was responsive, knowledgeable, and genuinely cared about helping me. He made what can be a stressful process feel easy and manageable. Roberts guidance, honesty, and attention to detail made all the difference. I always felt supported and well-informed. I would absolutely recommend them to anyone looking for a trustworthy and dedicated Realtor.
Robert was an outstanding real estate agent from start to finish. His knowledge professionalism and attention to detail made the entire process smooth and stress free he was always responsive kept me well informed and took the time to explain every step so I felt confident in all decisions. What really sets Robert apart is his dedication and integrity. He truly had my best interest in mind negotiated effectively and went above and beyond to ensure everything stayed on track. Whether it was answering questions handling issues quickly or providing solid advice he exceeded expectations every time. I highly recommend Robert to anyone looking to buy or sell a home if you want an agent who is reliable honest and generally cares about their clients Robert is the one to call.
I've known Bob for more than 20 years, and in that time I've seen him help our friends buy and sell numerous homes - so when it finally came time for us to buy our first home, there was no doubt who we were going to get to help us! We didn't really know what to expect during the process - but as soon as we talked with Bob, both my husband and I felt at ease. He does a wonderful job at the start of the process walking you through what to expect, and really does a great job with helping you feel as prepared as you can be. Throughout the entire buying process, Bob was incredibly responsive, super communicative, and always on top of every detail - coordinating with other realtors, our loan officer, and everyone else who was involved. He always took the time to explain all the paperwork, and terms that we weren't familiar with, never rushed through our conversations, and always made sure we were comfortable before moving on. His deep knowledge of the market, and all of his recommendations were so helpful! My husband and I always felt confident that we were making the most informed decisions. What really impressed us most is how hard he fought for us every step of the way. Making sure we got the best price, both on the sale of our mom's home, to the purchase of our forever home. His dedication and advocacy went above and beyond what you would expect from a realtor. Having been friends for so long - I should have expected this, since he has always shown an immense amount of dedication to his clients. Bob was the best realtor, and I hope anyone else who is looking to go through this complicated but exciting process, will give him a call. He genuinely cares, he's incredibly knowledgeable, and will go the extra mile for you every step of the way. We cannot recommend him highly enough!
Robert--I called him Bobby-- was recommended by a friend, and I am SO GRATEFUL. At 77, I realized I didn't need and could not properly care for my big 2 story house in Diamond Bar. I had a tentative offer, but Bobby got me much more, a larger move-out allowance, and an earlier closing date. He recommended a fair appraiser, too. Through the sale process he guided me at every turn with the volume of paperwork for the sale, which has doubled in the 30+ years since our original purchase. He was patient, prompt, and good-humored at all times. I am so grateful for Bobby's help with this complicated and important transaction!! He has my strongest recommendation.
Yup, he knows his stuff! Who can sell a property on one open house ? Robert Stephen can! He worked tirelessly on my documents, after hours and weekends. Guiding me through a maze of documents and regulations. Very polite, courteous, friendly, keeping me up to date on various statuses of the process. His valuable suggestions on renovations kept me from going overboard and led to a higher sale price. He's no longer my agent, he is my friend.
Robert spent weeks preparing our property before it hit the market, making sure everything was just right as we came in a few months behind the early 2024 rush. He remained in constant contact with us during the nearly dozen open houses held. He reached out to other realtors with similar properties, discussed several action plans with us as the property slowly gained more showings, and presented himself professionally to all potential buyers. When we finally had three offers come in at once, he was diligent in his presentation, providing a clear path to the right choice for us. Robert will be our realtor if we ever decide to move back to Southern California.
I recently met Bob through Kathleen from Mueller realities. I had a property up for sale with Kathleen that was a bit of a challenge because of the condition the house was in and I have to admit Bob jumped in without hesitation giving Kathleen and me a hand with suggestions and things that needed to be done even rolling up his sleeves and getting his hands dirty helping me clean the place so it can be sold Bob is a team player he is very knowledgeable and he knows what he's talking about I highly recommend Kathleen and Bob and Mueller Really to anyone who is looking to buy or sell you'll be glad you did
Our 2022 goal was to sell our condo + buy a single family home for our growing family. This feat seemed so difficult but Bob just made this entire process as stress free as possible. About the sale - Bob put up a great listing for our condo - had a major part in the staging/and photography of our home. We did one open house weekend and several private showings and got many offers! Bob negotiated our offers and we were able to sell above our listing price. All at the same time, Bob was there for us in looking for a new home. We went to many homes and with a limited market, Bob was creative about our search, & never tried to sell us on a property that he felt wasn't a good enough property. When shopping, he would point out the good and the bad: construction of the home, any shortcuts in building in the home, the neighborhood. He worked quickly to put together any offers and followed up pretty much daily with the selling agents to show our interest. He was available to us either text or phone call anytime. Bob is professional, extremely knowledgeable, caring, and looks out for his client. (We did all this while we were expecting and with a toddler.) Because of Bob, we reached out a milestone goal in our lives for our family. Thank you, Bob!
Bobby, helped us understand the ins and outs of the market and home buying in general. He also knew a lot about the paper work involved and fees. He explained everything to the detail which greatly helped us avoid unexpected surprises. He worked with us in securing a home we both are happy with. He's great to work with and treats you like family. Will definitely recommend him to others.
This is our second home purchase with Bob, and our first time selling. Overall, it was a great experience. Bob has great communication skills and was always available to answer our questions as first time sellers. He went above and beyond to find the perfect home and to simultaneously sell our house. With his time management skills and work ethic, we were able to sell our house and get an offer accepted within a few days of each other. Our biggest fear was selling our house before we could get an offer of our own, but Bob made it happen! His customer service was a first priority not only to us, but to all the realtors and interested buyers that he interacted with. As a result he was able to sell our house 45k over ask! I highly recommend Bob if you are looking to have a realtor who truly cares about his clients.
The best Agent we've ever worked with. Bob has experience with real estate, construction, landscaping and so much more. He does a fantastic job walking you through every step of the process, both for buying and selling. He is hard working, an excellent communicator, extremely friendly, trustworthy and dedicated. He makes sure everything runs smoothly through the process and keeps everyone on the same page throughout. We could not have done it without him!
Robert was a very experienced and dedicated agent as he guided us throughout the strenuous process of home buying. He was always readily available whenever we wanted to see properties and always on time. He is very pleasant to work with. He is very knowledgeable of the ins and outs of the process and presented us the options that best suit our needs. He stuck with us amidst this crazy time of the market. We finally found the house we can call our home. And the best part is, when we were handed the keys, we received a very special gift from him that will always be cherished. We will highly recommend Robert to our family and friends so they will also have an excellent experience in this market.
