Experienced, Patient, Always Available, and Very Knowledgeable
We were casually looking for a bigger house for the year previous to making this purchase. When we found out that were expecting a child, finding a house became much more urgent. Bob made sure that house visits were planned around our availability, not his schedule. Because of this personal touch, we would get to see any house we wanted within a week, sometimes as soon as the next day. If we wanted to see a house multiple times, he was quick to schedule another viewing. He communicated well with agents, who gave us much more insight than the listing brief.
Bob did a thorough job creating reports for comparisons (comps) to make sure that the house we were getting was not overpriced. He has an eye for issues or quirks about houses due to his many years of experience. Before we even got the inspection, he was knowledgeable about how much we might need to budget to replace old items or add equipment like water filters. Bob still kept communication with us far after the purchase to make sure everything was going well or if there was anything else he could do to help.