When we decided to start the complicated task of purchasing a 2nd home from out-of-state, we were very intimidated by all the choices, locations, communities, cost differentials, etc. We didn't know where to start. Fortunately, we found ourselves at a restaurant, sitting at a table next to a couple our age, who began to speak to us on the topic. They were Lakes Region 2nd home owners too and they recommended Randy Hilman and told us about how Randy had guided them through the same process. They said he was the best. We later found out how right they were. A week or so later, we contacted Randy, and over 5 months, he guided us through the process. He took us to homes in various communities, he listened to us, and he guided us. We were usually in NY and Randy called, texted, and emailed us as things changed. We made 6-8 trips from NY to NH as the antique home we ultimately chose had some serious issues involving permits and septic system compliance. Randy represented us well and recommended experts to bring in when the issues became overly complicated. His professionalism, doggedness, and skill combined with a deep knowledge of the lakes region is second to none. We highly recommend his services.