We were first time home buyers and didn't know where to start the process. Rafael took his time to educate us, walked us through each step and made sure we were 100% comfortable before making decisions. Now we are 100% satisfied first time home owner thanks to him! Rafael is responsive, punctual, good communicator with many resources in the area and I cannot ask for anyone better than him to have gone through this stressful process. He definitely made this experience easier and we appreciate all his hard work very much. I guarantee you will be happy with him and we highly recommend him as an agent.