Rachael was a life saver as I was needing to find a house prior to moving up to NC from Florida. She was always prepared and eventually I decided on 434 Retreat Lane. She was also super helpful in facilitating the inspection etc. and needed repairs to close. She is resourceful, sweet and knows her stuff!
Rachael did an incredible job helping my parents find their ideal house after an exhaustive search. My parents are very difficult to work with: they are prone to complaining, have limited English skills, and don't drive. But Rachael overcame all of that! She met us for weeks at countless listings that my parents quickly poo-pooed. She took the time to explain everything for them in clear terms and was transparent and honest at every step. And she personally drove them to several showings when I could not, something that few realtors do for clients. When the right house came along, Rachael provided the key counsel on how to craft the winning bid without compromising too much on our end. We ended up beating out 6 other offers while still getting a reasonable price on a very desirable townhouse in Cary's Amberly community. Overall, Rachael went above and beyond to help my parents. She brings honesty and integrity and a sincere desire to help her clients. Would recommend her without hesitation!
My family and I were relocating from London to North Carolina and wanted to move into a new home. Rachael walked us through the process and experienced the grueling journey with us. She exhibited great professionalism and a positive and patient disposition as we viewed countless houses and made videos of houses I could not be present to view. We were looking for a house, we got a beautiful home and a wonderful friend in Rachael.
Rachael was very professional and a pleasure to work with. She has a deep knowledge of the industry and area. I would not hesitate to use her again or recommend her. If you have her represent your property you will be in great hands.
We loved working with Rachael! As first time homeowners we had done our research, but there were so many things that Rachael helped us navigate.
We started out looking for a home to purchase, with another estate agent but quickly felt like we were doing all the work. We found Rachael via Google and loved the suggested homes for sales email subscription. We contacted Rachael to assist with a home we saw on the emails. Rachael was very personable and warm, not overwhelming at all. It felt like she was on our side and listened to our needs. We decided to purchase a new construction home. Rachael was knowledgeable, great resources, attended all meetings with us. As first-time home buyers, this process was very overwhelming, but Racheal was so patient with all our questions and asked questions we didn't know had to be asked. She was amazing. We would recommend working with Rachael anytime. Thank you. We love our house!!
My wife and I contacted the Durham Realtor’s Association about a year before our planned move and asked for a recommendation for a realtor. They recommended Rachel Cruickshank and we contacted her. Rachel met with us and gave us advice on the sale of our existing home and how to look for a potential home. She kept in contact with us all during the process. Rachel sent us information and photos of potential houses that met our needs in our price range. When we finally got ready to sell, we were in a buyer’s market and our house sold in one day. Then we began to look for a house and found that the choices were very limited. When we did find a house, Rachel helped us make a bid that was accepted. She handled all the paperwork, making it very easy for us. She recommended a building inspector and advised us about connecting the utilities. She has continued to be in touch with us after the sale and has assisted us in providing information. She also helped us resolve some problems we encountered. We would highly recommend Rachel to any prospective buyer.
I am a first time homebuyer. The whole process was unknown and very stressful to me. Rachael was there for me all the way with a helping hand ( literally helping to clean up after water leaked at my place ). Real estate market ( Durham- Chapel Hill - Cary) was very hectic and unpredictable with 20-30 offers for each property. Most properties were under contracts within 5-6 hours after being on a market. Acting fast was the key. Rachael would act quickly and showed me properties all over my three desirable areas. Buyers competition was insane, but Ms Cruickshank professionally helped evaluate properties and make offer that stands out. I got my very own perfect place after 3 months of searching and very happy with my choice and service I received from Rachael Cruickshank.
