It was my first time buying a home and I knew next to nothing about the process. Phuong worked with me and my family to ensure that all of our questions were answered thoroughly and with a rare courtesy for what felt like infinite patience after looking at dozens of homes. He gave me his honest input and made sure I found exactly what I was looking for. I was treated as a respected friend, not a client. Any realtor can study the industry, and the rare quality that distinguishes a good realtor is his or her's empathy, patience, and trust--to see their clients as human beings under the weight of a life-changing decision. I could not have found a better person to trust this milestone with, and am lucky to have made a lifelong friend in the process.