Phillip went beyond the normal scope of duty as a real estate agent. I was out of country and he was going through a lot of issues in his personal life during this transaction, but he was always available via phone and email. He was there all the inspections we had and arranged every stuff I wanted to do. He also helped me to buy my new home and both of closings happened within 10 days. It was really a perfect situations Phillip helped me. I don't consider him as just an agent, I think of him as a great friend.