This was my first time selling a home (co-op apartment) and Pamela was super helpful and professional from the very start. She had knowledge of the building, came to our initial meeting very well prepared with similar comp information and listed my unit just right. There was consistent foot traffic from the initial listing and Pam was at every showing. She answered every question I had almost immediately and never made me feel uncomfortable. I would highly recommend using her!

Pamela made our first purchase experience incredibly easy and quick! She provided us with detailed information for each home we saw as well as full knowledge of the property and any amenities included. She was thorough and patient with all of our non-stop questions. She coordinated with us through email, text and on her mobile phone. Can't ask for better service than that!

Pamela was the best. She was very patient and was with us from the first step till the end. Helping in everyway. She couldn't be more helpful. I will definitely recommend her.

Pamela, was a pleasure to work with. She not only listed my home and got it sold but she also helped my family negotiate a deal on our new home. She is a smart person who knows her job inside and out. She has integrity and strength and stays by your side throughout the whole process. My original home was listed for a long time. She came in and not only got it sold but got us not one but two offers. She also understood the budget we were left with and helped us to obtain out current home. I can't thank her enough. Her knowledge and negotiating skills are amazing. She also refers only people she truly believes in. I recommend her highly and will continue to do so. When you want someone that knows real estate, all the ins and outs, someone that truly cares about what she does, and cares about her clients - Pamela Zappulla is the person to call.

Pamela was very helpful when making our decision to purchase our first home. She knew how to show us what we wanted and also teach us we would have to compromise. Very diligent in following up with all parties involved.

My wife and I were looking for a home for a very long time because we're very picky. Pamela searched repeatedly for new homes on the market and never gave up or wavered from the task. She took extra time with us going over the homes and didn't waste our time by showing us homes that she knew we wouldn't be interested in until finally we found our great new home. No stress and no pressure. Being first time buyers she also assisted us every step of the way as to make sure we weren't making our decisions based on the wrong ideas. Pamela even entertained our young daughter while we walked around some of the homes :) Very knowledgeable and so very helpful with our first time buying experience. Thank you Palemla

Selling a home while living out of state can be a difficult process. Pamela's skill, knowledge and effort made my sale a smooth one. A total professional from beginning to end she handled every curveball deftly and kept me informed every step of the way going above and beyond my expectations. Highly recommended.

Pamela was a straight shooter right from the start. She was very open with what she felt, based on her expertise, we should list our home for and it sold in under a week. She was very reponsive through the entire selling process and was willing to help whenever we hit a snag.

Pamela was truly a pleasure to work with. She was very understanding of our specific search criteria and patient throughout the entire search process. She took the time to explain and guide us through the buying process from beginning to end. She was even present at the closing which was unexpected but very much appreciated. She gladly worked around our schedule and was very knowledgeable about home structure, value, area and school zones. Very friendly and professional. I truly believe our home buying experience would not have been as smooth if we didn't have Pamela in our corner.

Pamela is the most amazing realtor! She is a genuine sweetheart and works for her client. She went above and beyond her job as few people in today's world do. I would not own my own home today had it not been for her patience, guidance, and expertise. I recommend her to everyone with 101% full confidence in their satisfaction. She is well respected in her field and Robert Defalco Realty is lucky to have such a fierce superwoman on staff. I adore her for life!!! Thank you!

I cannot recommend Pam enough. She sold my house in one day - yes, one day. Not only is she knowledgeable about the area and all details of sale and purchase but she has a lovely personality and you will actually enjoy speaking with her as well as working with her. She really listens to what you want and will not yes you to death.

I highly recommend Pamela Zapula for her kindness and understanding the process of the sale of my house with stress free . Pamela helped me by recommending a very nice Atterny who add the to the sooth completion of the sale quickly and smoothly. Ghazawy