Nicki Headen
Okay Service
I got okay service. Nikki never answered the phone. She seems almost too busy. She told me several price points for my house to sell at. Finally she didn't eve represent me at the closing(if agents still do that). She would answer texts, but not within an hour. I really felt kind of second rate.
S
Seller
Thank you for sharing your feedback. I’m truly sorry to hear that your experience felt less personal than expected — that’s never my intention. In this challenging market, I do my best to stay responsive, though at times communication may be slightly delayed as I balance multiple active clients. Transactions have become more complex and require constant communication between multiple parties to keep everything on track. For seller signings, I’m typically not present since those are quick appointments at the title company. I work closely with the title team to ensure all documents are completed and there are no questions on either end, making it very easy when it comes time for sellers to sign the final deed and close out their sale. Especially when sellers are out of state, timing can be tricky to coordinate, so it’s common for them to sign at their own convenience. I thought I had set that expectation up front, so I apologize if that got missed along the way. I truly appreciate your input and will continue to focus on communication and setting clear expectations to make the process as smooth as possible.
Nicki responded on 26 Oct 2025
See who was involved in this review
- Sales:
- (619) 566-0008