starstarstarstarstar over 3 years ago
Excellent Agent and Team - I’ll definitely recommend Ngan Vien and her team to family and friends
Ngan Vien provided excellent guidance about the purchasing process: from understanding my needs, budgets, and concerns, to selecting the houses, strategically & successfully putting the offers with a fair market price, and finally getting ready for closing.
She is very responsive - I had not very good experience with other agents before Ngan Vien, as they were not responsive and many times tried to hook me in a deal. The experience with Ngan Vien was completely different. She didn’t force. She was calm when searching for a place, but acted fast when a good house was found, then she took care of every single details in my application and set me at ease for my dream home.
Exceptionally, Ngan Vien remains responsive after closing - she continues to support me with other paperwork and services that I’m as a new home owner not familiar with.
Moreover, Ngan Vien helped form an excellent team of experienced experts, including loan officers, and attorneys. I could call anyone in the team at anytime. The process was very smooth, and I got great services from everyone one in the team, from pre-qualification, loan application, to closing. Most importantly, they ALL offered reasonable fees for such great services.
With their support, I also got a grant support for my first home purchasing.
Ngan Vien will be a go-to agent for me, and I will recommend her and her team to my family members and friends.