starstarstarstarstar over 3 years ago
My husband and I were from out-of-state and looking to purchase a home in Saddlebrooke
My husband and I were from out-of-state and looking to purchase a home in Saddlebrooke. Not knowing anyone, we relied on an internet search to find a realtor. The Nara Brown Team’s website sold us because of the wealth of helpful information and videos they posted which were especially helpful to people like ourselves who were not local. We thank our lucky stars we contacted Nara, who connected us with Valerie, a buyer’s agent.
Nara’s entire team offers exceptional and complete customer service. They are professional, knowledgeable, prompt, efficient, friendly, and always available with help, even anticipating our needs in advance. Valerie is simply an excellent buyer’s agent, period. Nara is fortunate to have her on the team. From thoughtfully selecting around six homes for us to tour that met our criteria, to offering her experienced feedback, to making sure we moved through the purchase process smoothly, Valerie was on top of every detail, and quickly, too. We were on a tight schedule, and Valerie even managed to set up inspections with at least six different qualified and vetted professionals so that they all arrived on the same morning, which was a huge help to us. The house we purchased was fully furnished, but we could not use some of the larger pieces. Valerie found folks in the area who could use what we could not, and even arranged for the furniture to be picked up while we were there. This kind gesture of Valerie’s is one example of her going way above and beyond a mere job description.
Truly, the whole team is exceptional. Our friends back home could not believe how fast and seamless our home buying experience was with Valerie, Joanne, Transaction Manager, and the rest of the Nara Brown Team. Team is the correct word. This group pools experience and expertise to offer the best help to their clients. We highly recommend this team.