I'm a first time home buyer and I needed a lot of "hold hand". Nan is patient, kind, diligent, and respectful during the process even in such a difficult time with COVID-19. She made it very easier for me and I was able to trust her fully. She helped me select a very reliable, beautiful home, negotiate a very good deal, and even facilitated all the repair needed. Her work was flawless. I would definitely seek her help again for my next purchase.