Mitzi is very accomodating and fun to work with. We were never left wondering what was going on, as soon as she hears back from the other party you will be informed and have copies of the paperwork. Whether I am buying or selling, I will call Mitzi. We did not take her advice on having a home inspection done, and now I have a few projects to do at my cost. The best part is she did not pressure anything, she gave the advice and we made the decisions. Awesome experience!