Michelle stepped in to represent my elderly father on his Reverse Mortgage Short Sale after another agent was unable to complete the transaction. Because we had dealings with Michelle and her colleague before with real-estate transactions, we knew we could expect the best from her. Like always, Michelle did not disappoint! My father's home was two hours away from Michelle's office but Michelle was still able to represent my father's interests fully. Michelle left no stone unturned. She is always respectful, a wonderful advocate and extremely knowledgable.