Michelle has done a fabulous job in both selling our home of 21 years and the purchase of a new one! She often took the complicated process and made it simpler and easier to understand. We appreciated her experience and calm in situations we felt were worrisome. She has a tender heart and generally is concerned with the whole family's comfort level. During the COVID-19 ever changing environment she never wavered once. Michelle was easy to get a hold of and was very accommodating. A joy to work with and I highly recommend her!