My experience with Michelle was a pleasant one. We were first time home buyers and a little hesitant to talk to anyone because we didn't know anything about the process. Michelle was our first contact when we began our home searches. We met over a phone call and had a good enough impression to move forward with her. Upon meeting her in person, we felt very comfortable. Her office is downtown and it is a very nice one, too. As our relationship grew, we felt as if she was our friend guiding us along. Now, I can say she is truly our friend. Toward the end of the home buying process I had all confidence in her, she knew the area, knew what we were looking for and honestly, I felt she was out for us and not out for herself. All I can say is I am very happy I picked her! I would like to add she greatly helped with all the steps through the process, from the home inspection to the title company and even letting us know the trash/recycling pick-up times at out new home. Thanks a million Michelle!!! Tony & Silvia B.