We found Michelle through a friend after having a horrible first experience with a different agent. Michelle was a breath of fresh air in every way, and it only took a few weeks of searching before she found us the perfect home. She walked us through every step of the process and made everything accessible and easy to understand. Michelle is truly dedicated to every single detail of her job and was always sending emails promptly and answering all of our questions. She even makes the process of viewing homes easier than we had ever experienced before - she is meticulous in planning out the schedule so that there's plenty of time to see every house. After our previous bad experience, Michelle really gave us hope in the process of finding the right house for us - she listened to our specifications thoughtfully, took notes, and truly cared about understanding what we wanted to find in a home. She gave thoughtful and honest opinions on each home we visited so that we didn't overlook any aspect. Our experience with Michelle is hands down one of the best experiences we have ever had with any working professional, especially in her field. We were beyond happy with how much effort she puts in to providing the best service possible, and how much she seems to genuinely care about each of her clients. We absolutely recommend working with her and will be sure to let everyone know about her!