From the first hello to congratulations, Michael was on top of things. I was well informed throughout the sale. His profession knowledge and expertise was top notch. The best part however was that I felt like I made a new friend. Michael obviously enjoys his work, and I would have no hesitation in recommending him to others who may need his services in the future. BTW.... Michael was the first and only agent I contacted, so that alone should tell you how highly I respect him and his work.