I was so grateful for Michael's help in finding a house to buy in a really tight market. He was always responsive to emails and texts, and got me into houses right away when I asked to see them. Once I had a contract on a house, he went the extra mile to find an insurance company who would insure my purchase since the roof was more than 15 years old. I didn't even have to ask him to do it; he was like, "I've got this." He always showed up on time for showings, inspections, the appraisal, and closing, which is important to someone like me who is always on a schedule. I appreciated his experience and knowledge, not only in regard to the housing market, but the element of human nature and emotion that goes into a high-stress process like home buying. Always supportive, never pushy, genuinely concerned that the house be the right house for me—and it was.