I highly recommend Mercedes, it was a pleasure working with her. She is professional, reliable, easy to work with and her knowledge in real estate is extensive. She made every step easy to understand and explained everything in detail. She was always available, even after hours when we had last minute questions. When we lost hope, she was very encouraging and patient. She worked with us until we got the property that was right for us. Her negotiation skills are impressive and was always looking out for our best interest. If we ever plan on selling or buying in the future, she will be our first choice without a doubt. You will not be disappointed.