starstarstarstarstar over 13 years ago
My wife and I recently bought our first home...
My wife and I recently bought our first home, and couldn't have asked for a better realtor in Melissa. From the very beginning of the process, she was engaged, friendly, and encouraging. She gave us all our options in terms of price, location, loans, and even how to negotiate with our landlord about ending our lease! <br/><br/>Once we had our criteria for a home search set up, Melissa emailed us nearly every day with possibilities. She was accessible 24/7 by phone and email, and answered all of our inquiries promptly and knowledgeably. While visiting houses, she took her time and didn't rush us, and asked us important questions about our needs to help us decide if a house was the right fit. She was honest about the pros and cons of every house, and very diligent about providing us with property records, financial literature, and anything else we needed to make an informed decision. <br/><br/>Melissa also recommended a great mortgage broker and worked closely with him and us to make sure our financing was the best it could be. She walked us through every step of the process. At the closing, she even gave us a card and gift certificate! <br/><br/>But perhaps most importantly, Melissa's great service to us didn't end with the closing. When a plumbing issue arose about a month after moving in, she acted as a liaison between us and the sellers to make sure the issue was resolved quickly and amicably. She is a warm, friendly agent who treats every client like her top priority, and we can't recommend her highly enough.