Melissa made this such an easy process for me, her and her team worked to get a quick and painless approval for my new home, which I love!
Melissa made this such an easy process for me, her and her team worked to get a quick and painless approval for my new home, which I love!
Melissa and Mark are VERY professional Realtors. They went above and beyond to help us sell our property. Not only did they keep us informed of everything happening with the property they also met us halfway to sign paperwork We live over 3 hours way. HIGHLY recommend them!!!
Over the past few years, Melissa Allen has sold me a townhouse in Murfreesboro and subsequently a house way out in the country up by Gallatin. She has taken the time to understand the needs of me and my family, has provided critical insight to properties that were under consideration, and has made sure everything we needed for the complications of two simultaneous closings work smoothly. She even had her team provide concierge support setting up utilities. I highly recommend Melissa and her team, and will use them if I ever need to move again....
My husband and I had a great experience working with Melissa. She came highly recommended by my family and they weren’t wrong. She put us both at ease as first time home buyers and made sure we understood the process. I was able to express concerns and ask questions whenever they arose and if Melissa didn’t have the answer, she would find it. She is an absolute southern bell and we loved her so much we plan on using her whenever we decide to list our home.
Melissa and Mark make a great team. They stayed in constant contact and always went above and beyond.
Outstanding team to work with. Always on top of everything even the stuff I don’t know about.
Melissa is very knowledgeable and helpful throughout the entire home buying process. Her kind demeanor and great customer service made what could have been a stressful experience so smooth and effortless. We would recommend her to anyone looking for a great real estate agent.
If you’re looking for an agent you should stop looking and work with Melissa and Mark. If they didn’t have all the answers (they did, unless it was a lender question), they ensured we found out the answers. We had a horrible house buying experience 5 years prior with another realtor and learned the importance of communication. 9 out of 10 times Melissa responded within 10 minutes. Every once in a while, it took closer to an hour. This is what makes a great realtor. Communication! We never felt like a question was too silly. The service she provided was top notch. If we wanted to put an offer in, she did so within a few hours!!!! She was always communicating with the seller’s realtor. She never hesitated when we asked a question about a house we were looking at. She would ask them and would often get background information on the house we were looking at. Selling our house was surprising smooth. We had never sold a house so we don’t know anything different from Melissa. Lord willing willing - we’ll never know anything different. They came over about 3 times when we started asking if we should do this or that to the old house. One time we invited them over to just look at the improvements. Anything she could do for us, she did. :) Our time line: 1) We selected them the second week of June to sell our home. 2) We put the Manchester house on the market 3rd week of July (we could of done it sooner but it was us who wanted to wait… we didn’t know if we wanted to build or not). It was on the market on Friday. We selected an offer Monday ($20,000 more than we put it on the market for btw). 3) We started looking at homes in La Vergne/Smyrna sometime towards the end of July. (We stayed at my in-laws while looking, this was intentional). 4) Found the home of our dreams on Labor Day weekend. 5) Closed within 3 to 4 weeks (could of closed sooner but the seller wasn’t ready). 6) They were with us throughout the whole process. Every signing!!!
Working with Melissa was great! She made the entire process easy and stress free, which was exactly what we were looking for!! Will be using her again
She answered all calls calls you back. Knows her properties and knows what clients need. She helps in every way possible and is very nice as well