McKenna Behrens

I am sharing this review to document my experience in a Brady, Texas real estate transaction involving McKenna Behrens, Jesica Enger, eXp Realty, LLC, and Heartland Real Estate Group. Due to the seriousness of the issues involved, I filed a formal complaint with the Texas Real Estate Commission (TREC). The matters below are allegations contained in that complaint and remain under regulatory review. No findings have been yet.After closing, funding, and transfer of title to my family, the property continued to be publicly marketed online and a “For Sale” sign remained posted despite written requests for removal. In my opinion, continuing to market a sold property creates confusion and unnecessary exposure for new owners.I also raised disclosure concerns in my TREC complaint. Certain property-related issues were allegedly not disclosed prior to closing, and information obtained afterward raised concerns regarding what may or may not have been communicated during the transaction. I am not claiming fraud has been proven; I am stating the circumstances warranted regulatory review.Additionally, I proceeded as a self-represented buyer and was informed I could not move forward without paying a buyer-agent commission. I also contend I did not receive the Texas Consumer Protection Notice required under Texas Occupations Code §1101.558 despite requesting documentation.Most concerning was that cooperation reportedly changed after I disclosed that I reside part-time in Mexico while remaining a United States citizen and financially qualified purchaser. I was told they did not work with people from Mexico, and my citizenship was questioned. In my view, this raised serious fair housing concerns, which were included in my complaint for review under applicable laws.Consumers should conduct careful due diligence, obtain all disclosures and commission agreements in writing, and independently verify compliance with TREC regulations before proceeding with any transaction.email 6/3/2026