I was so lucky to have McKay Sailer as my agent! Aside from being genuine, honest, friendly, and a great person to be around, she KNOWS the process and will absolutely go the extra mile for her clients! She made sure the process (which seemed so overwhelming before I found her) was smooth and easy. That she was always available to answer questions and able to explain with ease what was happening to a novice like me was so reassuring! I truly can't say enough good things about my experience with McKay and would enthusiastically recommend her to anyone looking to make a purchase!