Matthew "Mouse"'s profile

Matthew "Mouse"'s reviews

  5  
Matthew "Mouse" has 13 reviewsacross 9 different locations, showing 12.
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Matthew "Mouse"'s qualities as told by our client reviews: responsive, supportive, local expert.
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Seller review
Truly wonderful and amazing experience!
about 1 year ago
Truly wonderful and amazing experience!

I’ve worked with a good handful of realtors in my life, and I must say that Mouse made things the most blissfully easy and pleasant I’ve ever experienced. He’s truly a ‘people person’, friendly and funny, and I will miss looking at houses with him. His knowledge of the workings of houses was far superior to anything I’ve experienced; and he had no problem rolling up his sleeves and doing extra dirty work like crawling under houses to look at things there which could be an issue. He’s highly proactive, and made sure to check in with me regularly. He was always available for a call if I had a question, and responded immediately to texts, both of which are rare. He understood from the beginning what my likes and dislikes were, as well as my communication preferences, and made sure to address/follow them with every house we looked at. Unlike other realtors who were just trying to sell a house, he really wanted to help me find my perfect house, and would honestly point out any possible deal breakers when he found them, so we could quickly move on to the next house (he did not waste my time, which I very much appreciate). In addition to this, he has NUMEROUS connections around this area, having grown up here, and made sure to find the most reasonable prices for the best estimates, inspections , etc. Even after closing last September, he’s still sending me useful information and reminders and checking in with me to make sure my new journey is successful. I’m so glad I trusted him, and if ever I need to look for another house, he will be my go to person! I’m a bit sad that I can only give 5 stars. Thank you, Mouse! If I were your boss, I would give you a huge raise.

Seller review
Savvy Realtors with a Laid-Back Style.
almost 2 years ago
Savvy Realtors with a Laid-Back Style.

I recommend Mouse and Gloria in the strongest terms after they helped us buy our home this year. Their style is casual and low-stress, but when it comes time to get the job done these two are on top of it! Banks, lawyers, inspectors—they knock down any obstacles! They know the area so well, I never doubted that we were getting all the info we needed. They really go the extra mile to help put your mind at ease during a transition that can often seem overwhelming. These two are great professionals who deeply understand the ’vibe’ of the communities around here. They are the perfect point of introduction to the area. We absolutely love our new home and I am thrilled with the amazing work Mouse and Gloria did to get this for us.

Buyer review
The Best Realtor Support that is Professional, Fun and Gets the Job DONE
almost 2 years ago
The Best Realtor Support that is Professional, Fun and Gets the Job DONE

Mouse and Gloria Mock offer a one-two punch for your house search. We hired them after reviewing all the realtors in the Chapel Hill area, noticing that Mouse used to own one of our favorite hang out spots in the area, The Cave. We felt there might be a good connection there and we were not wrong. Mouse and Gloria made themselves constantly available, understood what we wanted and what we were looking for, went to every house to look for us that we requested and more. We live outside of Chapel Hill and had been looking for years for a house. Mouse and Gloria helped us find a house within 6 months. Mouse went to homes and offered us Facetime walk throughs. They met with us for a day of house viewing when we chose to travel to Chapel Hill. They were always kind, responsive, respectful and really got the job done for us. We highly recommend this dynamic duo.

Seller review
Above and BeyondThis
over 2 years ago
Above and BeyondThis

This was my 7th home sale so I have dealt with several RE Agents over the years. Mouse was the absolute best! He was prepared to make the sale fast and seamless. When it came time for pictures, he helped stage the house, took great pictures and even had drone shots. I had 3 offers over asking on the first day. I can't sing enough praises for him.

Seller review
Fantastic
over 2 years ago
Fantastic

We had an amazing experience buying our first property in NC with “Mouse”, he is professional , knowledgeable , courteous , patient and kind, he made a normally stressful time easy.

Seller review
"Mouse's" expertise makes selling a home seem easy
over 2 years ago
"Mouse's" expertise makes selling a home seem easy

From the 1st time I met Mouse, I knew he was the person I wanted to deal with selling my home. His ease in communicating was the 1st thing that gave me confidence in him. As we worked together, I found he has a vast knowledge of the market. Mouse is very professional. He brings a calming effect to the stress of selling your home.

Seller review
Great first home-buying experience!
almost 3 years ago
Great first home-buying experience!

I worked with Mouse to purchase my first home. He was dedicated and responsive, and he really heard what I was saying about what I wanted in a house. He is very knowledgeable about the greater Durham area, and was very helpful in directing me towards neighborhoods that would meet my needs and be in-budget. He kept me on track a couple of times when I got distracted, and was very supportive when I was feeling overwhelmed. I had a slight advantage that I was not under the time pressure many people have when they move - so we had time to look, and Mouse kept an ear to the ground the whole time, waiting for the right property to show up. He really helped me think through the pros and cons of each property, and warned me when he saw red flags that I didn't know to look for. In the end, I got a house that checked off pretty much everything on my wish list, a quality house, in a great neighborhood, at a great price! The inspection and closing process were so smooth. A fantastic experience across the board!

Buyer review
Pick Matthew “Mouse” Mock for your real estate needs!
almost 3 years ago
Pick Matthew “Mouse” Mock for your real estate needs!

Mouse is the best! So very knowledgeable and helpful. He takes the time to know you and what you are looking for! He always goes the extra mile! He never pushes and will look after your interests so you can make a good decision! He is a very good communicator as well!

Buyer review
Excellent service, deep knowledge of the local real estate market.
about 3 years ago
Excellent service, deep knowledge of the local real estate market.

Matthew "Mouse" Mock provided excellent guidance and help throughout our home buying process. From identifying our unique needs to finding great owns that may be a good fit and finally helping us through a complex buying home process during a challenging market time. He has deep local real estate and property maintenance knowledge. I will certainly use hm again if buying another home.

Seller review
Professional, competent and pleasant all around
over 3 years ago
Professional, competent and pleasant all around

I was delighted to have Mouse available to handle the sale of the Weathersfield house. I was living abroad in Ireland, which made things more complicated, but Mouse was fully competent to manage the transaction. He was prompt and reliable, giving useful information and advice at every step of the way. He is equally good at dealing with the subtleties of real estate law and the delicacies of managing buyers and sellers. That is, he knows the market and knows people and is good at both. Buying or selling a home can be a nerve-wracking business for people on the outside. But having Mouse on the case made everything go smoothly. Service was excellent and the sale was both timely and fully satisfactory financially. If a sixth star were available for truly exceptional performance, I would be proud to award it to him.

Buyer review
Great Experience
over 3 years ago
Great Experience

Mathew Mouse is professional real estate agent, always available when needed. It was good experience working with him.

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