Mary Ann was committed to selling my house from the first day. --She made suggestions on upgrades and helped me find resources. --She gave honest advice with tact. --She created a pricing strategy based on solid research. --She responded quickly and was excellent at follow up. Once the house was on the market, she focused on showing it. --She did regular open houses and followed up on every lead. --She kept us updated on interest as well as comments people made. --She was unfailingly positive, without being unrealistic. --She brought us offers and discussed pros and cons with us so we understood the value of an offer. --She demonstrated great negotiating skills and insight. When we were getting ready to move, she really pitched in. --She helped us locate resources, from boxes to last-minute repairs. --She showed up on moving day and took care of items I'd forgotten. --She reminded us of details that made the move easier. Mary Ann also helped us buy a new home with the same energy and skills. She is focused on each client, is generous with personal attention, negotiates with great skill and talent, and is smart about paperwork and deadlines. No drama, no panic. The smoothest buying and selling experience I can remember.