As a first time home buyer I greatly appreciated Mary Ellen's expertise, she guided me through every step of the process and made sure I understood what was going on. She is extremely communicative and answers messages/calls at nearly all hours of the day. As we were looking at houses she was very honest and forthcoming in her opinion and showed us what to look out for. When it came time to purchase, she worked with me to figure out purchase terms that I would be comfortable with and at no point did I ever feel any pressure to rush into a contract. I am loving the new house and greatly appreciated all the help she gave us!

If I could describe an ideal real estate agent, it would be Mary Ellen Troilo. She knows the real estate industry. She is a professional in every sense of the word. She understands the nuances of financing, is well versed in construction terminology, and maintains a professional posture throughout the buying and selling process. We had a major problem occur one week before closing that should have cancelled the purchase but Mary Ellen expertly guided the process through the lender and communicated with the sellers so that we closed exactly 7 days from our first scheduled date. Selecting Mary Ellen as your agent is a decision you will be delighted you made.