starstarstarstarstar almost 4 years ago
Mary Ellen Maloney is everything anyone could wish for in an agent AND MORE!
We were referred to Mary Ellen by a friend who bragged about her level of service, professionalism and expertise. Mary Ellen exceeded all expectations and is a lovely, thoughtful person as well! She is a great listener and was beyond patient with us "city folk" planning a move to the "country" - carless I might add! Her sympathy for our long, arduous weekly treks via ferry, rail and car was visceral & supportive. She educated us about Connecticut towns, a challenging marketplace and did everything in her power to make this difficult, but ultimately, rewarding search easier for us. As an example, Mary Ellen never shied away from accommodating our naive attempts to explore ALL of Connecticut in a weekend! Instead, she planned itineraries that gave us a clear picture of where in CT suited us best. We were impressed with how quickly she connected and empathized with our unique likes and needs in a new home and life. I call that above and beyond being our agent. I call that being a friend. Mary Ellen's dedication, commitment and excellent sense of humor shines through. On one of our first trips together to view homes, we were driving, in separate cars, through Wolcott when Mary Ellen stopped unexpectedly so I did as well as did another car on the opposite side of the road. I looked to my right and saw a huge black bear meandering across the road without a care in the world. Now, we are New Yorkers, and can handle the various vermin that come along with city living, but I'd never seen a black bear the size of a house! When we arrived at the next location Mary Ellen coolly looked at me and laughed, "Did you see that bear?" I said, "How could I miss it! Okay, new rule. We want a new home that is less urban than NYC but let's focus somewhere between NYC and the Connecticut black bear population!" And Mary Ellen delivered. We thank her for our new home, her kindness and are pleased to continue recommending her and SalCal Real Estate services to everyone we know!