Mary's profile

Mary's reviews

  5  
Mary has 43 reviewsacross 14 different locations, showing 12.
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Mary's qualities as told by our client reviews: clear communication, dedicated, patient, supportive, resourceful, responsive, local expert.
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Seller review
Flawless performance by a warm-hearted professional
over 3 years ago
Flawless performance by a warm-hearted professional

Mary knows her market and how to present a house effectively. Her estimate on the final selling price was spot-on and she orchestrated the showing and bidding process with skill and grace. No fireworks, just a fair deal for all concerned. In preparing the house for showing and sale, Mary efficiently identified issues and helped solve them with her network of tradespeople and her own know-how. She put her “sweat equity” to work with staging the house and making sure all systems were “go.” Mary was also unflappable and adaptable as we worked through various snags, which arose (or were made harder) because most of the family lived far from Penfield and had to make repeated trips over several months to sort through belongings and decide various open points. She was cheerful, patient and always responsive. When you are working a problem from hundreds of miles away, qualities like that are all the more important.

Seller review
Get it done!
over 3 years ago
Get it done!

Mary demonstrated resourcefulness, creative marketing and professionalism. She impressed us with her initiative and her solid understanding of the market. She found us a buyer within 24 hours that fit our unique circumstance and communicated with us through the closing process.

Seller review
Mary Was Amazing!
over 3 years ago
Mary Was Amazing!

Mary was wonderful to work with! Mary and her team were professional, knowledgeable, and made the sale of our home go smoothly. She was with us every step of the way as we worked with contractors on our new build. We couldn’t be happier with our experience!

Buyer review
Started strong ended weak
over 3 years ago
Started strong ended weak

We were originally clients of Bill Craven. A wonderful man who worked so closely with us to find us a home as Bill put it not just a house in one of the toughest markets. Unfortunately he passed just around the same time as our closing. Mary stepped in to complete the walk through and a hiccup after close. Her attention to the ending details were not at the top of her list and we were left feeling sad for the lack of respect for her colleague our realtor.

Seller review
Above and beyond!
over 3 years ago
Above and beyond!

It was a delight to work with Mary. She was highly professional, timely, and wise in her feedback on how to prep/stage our house. Better yet - she priced the house perfectly and we got multiple strong offers. Finally, there were some hiccups at the last minute after we had moved out of state but before closing, and she dispatched of all of those issues so we could have peace of mind. We highly recommend Mary and her team!

Buyer review
Attentive and knowledgeable!
over 3 years ago
Attentive and knowledgeable!

Mary was a fantastic resource in my home buying process! Not only was she knowledge and flexed to meet my schedule and housing desires (most agents do this) but she was also attentive to my needs around pace and intensity. This was so incredibly helpful in a hot housing market (spring 2022) where buyer leverage was almost non-existent: she helped me feel comfortable and capable throughout the entire process. Her creativity was also instrumental: my home needed a fair bit of work. She helped me look past the cosmetic and create a vision for my family here. I’m so glad I worked with Mary!

Seller review
Very knowledgeable
over 3 years ago
Very knowledgeable

Mary came to the house and took picture's and set up my house and it sold in 1 weekend. She is great and on top of things to make sure the process is smooth and goes well. She drew alot of people in and 3 days before the weekend and had a big turnout on the weekend which gave me the opportunity with multiple offers to sell my house. Highly recommend her !!!

Buyer review
Mary helped us find and purchase our first home.
about 5 years ago
Mary helped us find and purchase our first home.

Mary helped us find and purchase our first home. She was supportive, informative, responsive, and honest throughout the entire process. We highly recommend working with her!

Seller review
Mary helped us find and purchase our first home.
about 5 years ago
Mary helped us find and purchase our first home.

Mary helped us find and purchase our first home. She was supportive, informative, responsive, and honest throughout the entire process. We highly recommend working with her!

Buyer review
Mary was patient and flexible.
almost 6 years ago
Mary was patient and flexible.

Mary was patient and flexible. She clearly had my best interest in mind the entire process. I am thrilled she helped me find my new home!

Seller review
Mary helped us buy and sell a home
about 6 years ago
Mary helped us buy and sell a home

Mary helped us buy and sell a home. We were very picky about the house we wanted to buy. It had a lot of boxes that needing checking. And she was patient and helpful as we navigated unique issues surrounding our purchase. The house we sold was right up her alley. She is well educated on the area we lived, what people where looking for and offered advice on best practices for showing our home and creating a welcome environment for showing. We had a ton of of people come through to look, and sold pretty quickly.

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