Our agent, Margarita was excellent throughout the entire process. The duplex we were selling had tenants under contract in both sides of the duplex. Margarita did an excellent job communicating with the tenants, as well as the buyer's agent and my husband and I. She also communicated in a manner that was asked by each of the parties (i.e., some preferred email while others preferred text messaging). Margarita was knowledgeable and professional. She communicated clearly and kept in contact continuously to keep the process moving. She also communicated with both tenants in the occupied duplex we were selling in the manner in which they requested communication. She immediately established a trustworthy relationship with the tenants so that she could communicate with them directly and keep the process moving.