Lorraine's profile

Lorraine's reviews

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Lorraine has 23 reviewsacross 3 different locations, showing 12.
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Lorraine's qualities as told by our client reviews: well-prepared, responsive, clear communication, local expert.
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Seller review
Lorraine listed a cabin for us in Munds Park. She knew the market and got us top dollar!!
12 days ago
Lorraine listed a cabin for us in Munds Park. She knew the market and got us top dollar!!

Lorraine listed a cabin for us in Munds Park. She walked us through every step starting with preparation and staging to market research and the contractual processes. Lorraine coached us on how to make our home look its best, how to weigh the offers from different buyers, and preparing responses to all of the contractual questions along the way. Without Lorraine’s expertise, we would not have had such a smooth transaction. Plus, her negotiation skills ensured we received the best price!

Buyer review
Very knowledgeable, very professional, very personable.
about 2 months ago
Very knowledgeable, very professional, very personable.

Lorraine made the entire process comfortable. She took the time to explain every step, from the initial search to the final closing paperwork. We never felt pressured, and her deep knowledge of the Munds Park market helped us find our home in a very competitive environment. She pointed out details we would have missed, and coordinated all local inspections for us. Her communication was top-notch—we always felt like we were her top priority. She is a true professional and a pleasure to work with. "We couldn't have done this without her!"

Buyer review
Best realtor we have ever worked with.
7 months ago
Best realtor we have ever worked with.

Lorraine was extremely knowledgeable with the market and provided my wife and me with wealth of information regarding the buying experience and and about owning a home in Munds Park.

Buyer review
 Great Agent!
7 months ago
Great Agent!

Lorraine is a lovely person AND a great agent who helped us find exactly what we wanted. When the house was not available for a showing on our schedule, she scheduled a facetime viewing the following week so that we could see inside before deciding to make the 2-hour drive again. We were going out of the country for a month the week after we made our offer, and Lorraine already had an inspector on hold so that we could get that done before we left. While we were gone, she was very responsive and helpful in spite of the 9-hour time difference. She also is a WEALTH of information - from inspectors, to handmen, to insurance brokers, etc. etc. Throughout the process, we have always felt like we were her only client because of the time and attention she has provided. Now that we have closed, we know that we have a friend in the area.

Seller review
Best Agent in Northern Arizona
7 months ago
Best Agent in Northern Arizona

Lorraine will always go the extra mile to help us find a house and to sell a house. We’ve had the pleasure of both with her. Her honesty and straightforward approach makes it easy to complete any real estate transaction. The fact that she is such a nice person is a bonus.

Buyer review
A pleasure to work with!
8 months ago
A pleasure to work with!

Lorraine went above and beyond to help us find the property we'd be looking for. She's focused, knowledgable and understands the market exceptionally well. Would highly recommend!

Buyer review
Awesome Experience
9 months ago
Awesome Experience

What a pleasure working with Lorraine, vey pleased with her expert knowledge and understanding our needs. She made our buying decisions easy. Definitely recommend her to all my friends and family !!

Seller review
Best of the Rest, Professional & Kind
10 months ago
Best of the Rest, Professional & Kind

Lorraine de la Cruz is a Realtor who goes above & beyond at every turn. I'll skip to the outcome, then fill in the details. Lorraine essentially sold our property in 3 days for full asking price! [I say “essentially” because the actual contract was delayed by a few days, but the family who came to see the property on day 3 bought the property.] Lorraine is as dedicated as they come. And she definitely goes the extra mile. To prepare our property for listing, not only did she bring in a fabulous photographer for the photos, but she also arranged for a drone to come take photos from the air & also included a virtual walk-through feature on the listing! She also generated a QR Code for the property. Lorraine held a very busy open house on the 2nd day of the listing & generated genuine excitement about the property. As she was packing up to leave, even more people came & she stayed late to continue showing the property. After it sold so quickly, we still had people stopping by saying they had planned to contact the Realtor about it & when we had a garage sale, people were still talking about what a special property it was & how they’d wished they’d had time to contact the Realtor for a showing before it sold. All the extra promotion of the property by Lorraine was responsible for the interest & excitement about the property. Lorraine is quick to respond to texts & is thorough in her knowledge of every step in the process. She has great professional contacts who helped us tidy up the property to make it even more special for our new buyers. Lorraine was very busy with multiple clients, but we always felt like she took plenty of time for us, even indulging us with some special treats! We couldn’t recommend Lorraine de la Cruz more. She is a hard worker who gets the job done!

Buyer review
Great Realtor
11 months ago
Great Realtor

Lorraine was very friendly very knowledgeable and made this transaction very easy and she always went to bat for us when needed and went above and beyond in helping us find a cabin. We highly recommend her!

Seller review
We had a great experience with Lorraine De La Cruz
12 months ago
We had a great experience with Lorraine De La Cruz

Lorraine was on top of all real estate happenings in Munds Park, she kept us informed, gave us good advice on selling and changing price. She had open houses and published pictures of our property! She kept in touch with us on all happenings and was a joy to work with!!

Seller review
Kudos to Lorraine de la Cruz, who was amazing from the beginning to the very end
over 1 year ago
Kudos to Lorraine de la Cruz, who was amazing from the beginning to the very end

Kudos to Lorraine de la Cruz, who was amazing from the beginning to the very end. Her experience as a Realtor helped in negotiating the price and also in negotiating with the plumber and the landscape maintenance for the needed repairs and maintenance. She also helped provide contacts for assistance in cleaning and Pinewood Sanitation. She was at the cabin when all the appointments were made to repair and inspect, even though I was still in the Valley at home. She made two conference calls with Amerigas that lasted 1 hour and 40 minutes and 1 hour and 20 minutes. She went above and beyond the call of duty by drafting a report to address the buyer's request for repairs in the middle of the night and then, on the next day, in order to resolve a last-minute issue, she drove 40 minutes to Flagstaff just to speak with the Amerigas supervisor. Her dedication and service is amazing! Thank you, Lorraine!

Buyer review
Lorraine is an outstanding realtor!! Her insights of the area were invaluable, she is incredibly com
over 1 year ago
Lorraine is an outstanding realtor!! Her insights of the area were invaluable, she is incredibly com

Lorraine is an outstanding realtor!! Her insights of the area were invaluable, she is incredibly communicative, and she worked very hard to help us negotiate and get a price we were comfortable with. And when we mentioned we’d like a fast close, she got it done in 4 days which has to be a record! Plus the whole process was smooth and easy. I highly recommend Lorraine if you want a realtor who is an expert plus a joy to work with! Thank you, Lorraine!!

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