I do recomad Loretta like an agent for you dreaming house or investment.

This was our first time meeting with Loretta and it worked out very nicely. She was very helpful with visiting and checking out the property, assisting with the offer to the owner , who was very hard to get in touch with. I the end it worked out fine and we are pleased with our purchase. We felt that Loretta was a partner and also a friend.

Loretta was amazing. We loved her! Very honest and upfront. Great communication. Zero complaints. Go Loretta!!

Loretta was extremely helpful and knowledgeable with the sale and purchase of our homes, especially with the added complication of Covid pandemic. Her communication was excellent and she keep up up to date throughout the entire process

Loretta guided us through every step of the process. She kept in contact and was able to address all our questions and concerns.

Loretta will walk into your life and relieve her client of any impending pressure or discomfort . Her years of experience allow her to be fully prepared to spare either seller or buyer (I've been on both sides) of any wasted time or energy. Loretta brings assurance, calm, order, deep knowledge of her field of real estate, as well as an unlimited attention to detail, to every selling event.

If you’re in the plattsburgh area looking for a home, literally look no further. Loretta is not only a wonderful realtor but a wonderful person to deal with! We were probably the pickiest buyers she has ever dealt with and throughout the entire process she was kind, understanding, helpful and just a pleasure to deal with. I literally can’t even give a good enough review on Loretta over a paragraph review, amazing to deal with!

I could not have asked for a more professional and helpful agent. Mrs. Cappiello was generous of her time and expertise from beginning to end. She provided me with useful insights into which updates and minor renovations would be cost-effective prior to the sale, was always letting me know ahead of time what forms and information would be needed, navigated graciously delays created by the pandemic and truly took my side in any discussions with my buyers' agent. She was straightforward and well-informed whenever financial or other practical aspects of the sale were discussed. Her attention to details showed how much she cares about her clients: she clearly re-read carefully every official document before submission - and caught typos that would have caused delays; she took the time to take great pictures of the house, which definitely caught the eye of buyers. She even toured the house with me one last time to make sure I had not forgotten any belongings... on any shelf or any drawers - anywhere! This is the real estate agent you want to work with: remarkably available, proactive, dedicated and always respectful of her clients... and all smiles while being outstanding at her job. Needless to say: I highly recommend her!

We have worked with Loretta a few times both as buyers and sellers! She was our realtor for the purchase of our first home. When it was time to get a bigger home and grow our family- we knew who to call—Of Course we connected with Loretta. She helped us sell that home and purchase the other home. Everything was so timely and we were able to close on the sale and purchase at the same time! After being in that home for a while- life changed and our family grew- we decided it was time to build in a different area. We again connected with Loretta to help us sell that home. Who would have thought we would be selling in the season of Covid! But despite the shutdown , she still worked hard and delivered. Answering potential buyers questions connecting with us to do video walkthrough etc. While the real estate market was unknown and sometimes stressful- she persisted! And we had a sale! Loretta is very driven and knowledgeable! She works very hard to meet expectations. We have laid everything out for her each time we worked together. Goal sale price- exactly what we were looking for- and she made sure that we checked off our boxes! She worked very diligently each time to make sure we were satisfied and at ease. While buying and selling is stressful- she was always there for support and guidance. She is so committed to her clients! Loretta has such a kind heart and also took very well to our children. She is an all around rockstar! Example: she had a conversation with us to help guide us with accepting and moving forward with an offer right after the passing of her father! She didn’t hesitate to call us back. Of course we told her to focus on her family but she insisted on helping her clients. I would definitely work with Loretta again if needed (although I hope it’s not anytime soon since we are building our forever home). She is definitely an outstanding realtor for this area and is highly recommended! Thank you for everything, Loretta!

Loretta is the most dedicated realtor and has gone above and beyond what we would expect of a realtor. She has worked with us throughout our entire selling experience and gave us direct and effective guidance on how to make our home an amazing to sell to prospective families. Loretta is top-notch!!