As a first time home buyer I had a lot of questions and things I didn't understand, and Lisa very patiently walked me through the process and always answered my texts, even at odd hours when it was urgent. I was buying in a strong seller's market and even so I was able to get the property I really wanted at a reasonable price without being the highest bidder, and she even pushed through a sizeable credit in my favor when we found repairs needed to be made to the home. From the start of searching it took us about a month to find the property that I ended up purchasing, and Lisa was very patient while I asked to visit numerous properties and ended up not liking very many of them as I was figuring out what I wanted in a home. When making offers Lisa helped me walk the line between a competitive offer and one that was unnecessarily generous. Escrow closed in 27 days, and Lisa walked me through the entire process, making sure I got all my documents in on time and keeping an eye out for any pitfalls in the piles of escrow docs, seller disclosures, HOA docs, etc. Even after escrow closed Lisa is continuing to help me with the leaseback period terms and HOA/property handover with the same responsiveness as before. I hope to work with her again when I buy/sell in this area!
