starstarstarstarstar almost 7 years ago
About 8 years ago, my husband started working in the Florida office one week every month
About 8 years ago, my husband started working in the Florida office one week every month. After 3 years of monthly hotel stays, the trip became monotonous. But...since we were soon to be empty nesters we decided to look for a condo near his work to make the trip easier. Plus now I could accompany him and get away from the chilly northeast winters! Yay for me! We had no idea where to start, so I searched internet reviews for a reputable real-estate agent. I found a couple that looked good and sent them emails, crossing my fingers that this would work out. Within minutes, I had a reply from Lilli. I was a little nervous talking to a complete stranger, nowadays you never know who you can trust, but she was professional, knowledgable, and helpful in a non-threatening, non-pushy way. So, I took the plunge and said "sign me up"! She immediately set me up with a website, filtering out properties that fit my criteria. Within a few months, we arranged 4 days to see my favorites in person. It was a whirlwind trip, perfectly choreographed, that resulted in the purchase of the perfect condo! Lilli helped us find all the right people to close, from inspections to financing to window treatments. She was always available for questions, via text, email and phone and made it seem like we were her only client. (even though we knew we weren't!) I'm not sure she sleeps, that might be her only negative trait! Negative for her, positive for the client!
Fast forward 5 years... we loved the area she recommended so much, we wanted to make a more permanent change, so we contacted Lilli again! First she helped us find our dream home, worked her magic on the sales issues and hooked us up with the right people to help us make it our own. Then she outdid herself with selling our current condo. She made the sale easy by handling hiccups and providing amazing sales service!
Thanks (again) Lilli! No one can beat your white glove, 5 star service.