My wife and I gave a combined rating on my wife's computer, and we explained there how very satisfied we were with the service we received and the expert guidance amd information that was provided to us. We would recommend Lilac and Courtney to anyone in need of good competent real estate professionals.
I initially called Courtney Twiss to list. At our first meeting at the house, Courtney arrived with a member of her team, Lilac Serra. We were uncertain what that might mean, but it meant we got a twofer! Broker Courtney and Agent Lilac were a constant team on every text, on 80-90% of phone calls, and every single decision. We felt like we got the best in the world! Gentle, knowledgeable, patient, responsive, professional and kind! If I ever have another property to list or buy, we will definitely use this Brokerage and this Agent! Their design instincts in staging the house, and their social media knowledge were unparallelled in our experience. And, the market expertise and energy they put in every single day made us feel like we were the most important sellers they had! We just simply love these two real estate people! Thank you, Lilac and thank you, Courtney!
Lilac helped us find our forever home in Mariposa, and we couldn’t be more happy with her service. The purchase we were making with her was contingent on the sale of our home in another state, and she was gracious, upbeat, and incredibly knowledgeable through the ups and downs of the entire process. Very quickly, she had a strong understanding of what we wanted in a home, and she was able to show us a lot of good choices within our budget. She was always available when we had questions and, in the rare event she didn’t have the information we needed, she knew exactly where to find it, and got it to us quickly. Since we were new to the area, she also helped connect us to local resources, such as available utilities, insurance agents, and local business recommendations. Looking for and buying a home can be very stressful, and Lilac made us feel at ease and confident all along the way. We highly recommend her!
Lilac was professional and paid attention to details. She guided me through each step of the process, and was readily available at all times to answer any questions I had. She is very friendly and knows the area well. She provided names of reliable people to do any work that was required. She is still providing service, even after the house has sold, by going to retrieve the wifi modem and cables which she is arranging to return to Sierra tel. I would highly recommend her to deal with all real estate issues for anyone.
